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Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard.Best?
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Management is doing things right; leadership is doing the right things.Best?
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The most important thing in communication is to hear what isn't being said.Best?
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There is nothing so useless as doing efficiently that which should not be done at all.Best?
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In all recorded history there has not been one economist who has had to worry about where the next meal would come from.Best?
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So much of what we call management consists in making it difficult for people to work.Best?
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Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.Best?
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Unless commitment is made, there are only promises and hopes... but no plans.Best?
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Plans are only good intentions unless they immediately degenerate into hard work.Best?
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The computer is a moron.Best?
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